Horticultural
FAQS
1526 Sterling Court, Escondido, California 92029
phone: 760.738.9336 - fax: 760.738.9319 - email:
sales@pac-wire.com
  • Do you sell wholesale?        Yes, we are the largest manufacture of
    horticultural wire products. If you qualify as a wholesale customer, please
    download our current catalog. If you have any other questions you are
    welcome to contact us via phone, fax, or email.
  • Who is a wholesale customer?        A wholesale customer is a
    legitimate, on-going business entity engaged in buying and reselling products
    at a profit and has a business license in those states where it is required.
  • How do I place my order?        Orders may be placed by phone, fax
    or via e-mail.  Please use the following order sheet to prepare your order, and
    use the product code whenever possible.
  • What are your terms?        We accept cash, check or credit card for
    your order, should you desire credit terms please contact our office.
  • What is your Lead-Time?        We appreciate any advance notice
    possible.  You may want to look for items that we stock for faster service.  We
    can fill most orders for stock items on the spot.  Call for lead times on custom
    orders.
  • How do you Package and Ship?        We ship most orders under
    100 pounds via UPS ground.  Large orders are shipped via common carrier at
    the best rate we can find.  If you wish to use your carrier, or pick up your
    order, please notify us upon placing your order.  Prices listed are for bulk
    packaging,  FOB our Escondido warehouse.  Should you require special
    packaging please call for a quote.
  • What is your Return Policy?         Most of our products are custom
    made to your specifications, as such we are only able to accept returns of
    our stocked items within 30 days of shipment.  Should your order be damaged
    in shipment, please notify us immediately so we can rectify the problem.